shake up robocalls and unlawful caller ID spoofing

Consumers have lost faith that the information displayed on their callerID is valid. The influx of illegal robocalls and unlawful caller ID spoofing has severely impacted the overall reputation of the industry. As a result, people have simply stopped answering calls even when they are legitimate calls from healthcare providers, financial institutions and other reputable brands. 

The impact is far-reaching. It has impacted legitimate businesses trying to reach their customers and frustrated most people, who feel they have no choice but to let all unrecognizable calls go unanswered.

In the United States the Calling Number Verification Service was established by the FCC, Secure Telephone Identity Governance Authority (STI-GA) and the Alliance for Telecommunications Industry Solutions (ATIS). Based on the SHAKEN framework, the service helps mitigate illegal robocalls and Caller ID spoofing via cryptographic digital exchange between service providers or RespOrgs, and Certification Authorities.

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provider registration

Those interested in participating in the Secure Telephone Identity Calling Number Verification Service must register. Before starting, please review the Service Provider Guidelines, or the RespOrg Guidelines, which includes the enrollment guidelines and procedures.

Once registered, you will receive a Service Provider Code Token to obtain certificates from an approved Certification Authority. These are used to verify calling party information. Prior to requesting one, all providers must select and set up an account with a Certification Authority.

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certification authority registration

The time has come for companies that want to become Certification Authorities to begin the qualification and registration process for the country’s Secure Telephone Identity Calling Number Verification Service. Once your application is received by iconectiv, we will review and verify your eligibility.

Before starting the registration process, please review the Certification Authority Guidelines, which includes the enrollment guidelines and procedures.